Prolonged adolecence is not a new problem, it’s just new to the masses:
Children of kings and great magnates were the first to grow up out of touch with the world. Suburbia means half the population can live like kings….
You can’t shelter people from everything bad or scary, and expect them to live in the real world.
Project managers, System Administrators, and parents should take note of this.
People can only step up and take responsibility when they actually know what’s going on. Seems to me that there are lessons for how we talk to people about project risks, how we handle e-mail spam problems, and how we think about IT services. It’ll be a while before I figure out what exactly all of those lessons are….